This page explains, in practical terms, how OkajDent handles personal information shared through this website, by email, by phone, or during an initial treatment enquiry.
Practical overview
This page provides a general overview of how OkajDent handles information shared through the website and during early contact with the clinic.
We may collect contact details such as your name, phone number, email address, preferred language, and any information you choose to share when asking about treatment.
If you send photos, radiographs, travel dates, or notes about your dental history, we may use that information to help our team understand your enquiry and prepare an initial response.
We use enquiry information to respond to requests, coordinate consultations, explain possible treatment paths, and support travel or scheduling conversations when relevant.
We may also use limited technical information, such as browser, device, or page-performance data, to keep the site functioning properly and improve the user experience.
If analytics is explicitly enabled for a consent-compliant deployment, we may measure high-level website usage and contact-intent actions such as WhatsApp, phone, email, or language-selection clicks to understand site performance and enquiry pathways.
Information is shared only when there is a practical need, for example with clinic staff involved in reviewing an enquiry, scheduling care, arranging patient support, or maintaining the website.
We do not sell personal information. Any sharing is expected to stay limited to service delivery, communication, compliance, or site operations.
We keep information only for as long as it is reasonably useful for responding to your enquiry, coordinating care, meeting legal obligations, or maintaining appropriate records.
Reasonable administrative and technical steps should be used to protect enquiry data, but no internet-based system can be guaranteed to be fully risk-free.
You may ask us to update, correct, or delete enquiry information where appropriate, or ask us what information we currently hold in relation to your contact with the clinic.
If you no longer want follow-up communication, you can ask us to stop using your contact details for that purpose.